Sales and Support Teams
We’re dedicated to the proposition that simply having the best precision ag products and technologies in the world isn’t good enough. The fact is our products and systems are only as good as the support and people we have behind them. Which is to say we take great pride in the level of support and service we provide our entire customer base—from distributors, dealers, and OEMs (Original Equipment Manufacturer) on the one hand, to custom operators and growers on the other. As a Raven customer, your satisfaction is one of our highest priorities. So we make sure we earn it with industry-leading sales, support, and service at every level.
Our Account Managers work closely with dealers and OEMs to make sure they get the tools and support they need to successfully sell and represent Raven products in their territory. Each Account Manager is a field expert in agriculture and precision technology. They are specially trained and equipped to provide Raven dealers and OEMs with industry leading support and training.
Customer Support Specialists
Our Customer Support Specialists handle incoming sales inquiries, such as price and availability of parts, place orders and process warranty claims, and inventory return requests. They work closely with dealers to keep them apprised of any order issues that need immediate attention. They also stay in close communication with the Account Managers to ensure that the best possible service is being provided to our dealers.
Technical Service Specialists
Our Technical Service Specialists are part of an in-house team of experts, uniquely qualified to assist Raven customers with technical expertise on all matters pertaining to Raven products and related systems. Whether by phone or through remote diagnostics, they support the dealers, OEMs and other customers who rely on Raven.