Leadership
Sales Specialists
Our Sales Specialists work closely with dealers and OEMs to make sure they are positioned to successfully sell and represent Raven products in their territory. Each Sales Specialist is a field expert in agriculture and precision technology. They are specially trained to help Raven dealers and OEMs gain market share through strategic actions such as annual planning, customer visits, and demonstrating technology solutions along side the their sales team members.
Sales Engineers
Sales Operations Specialists
Our Sales Operations Specialists work closely with dealers and OEMs to make sure they get the tools and support they need to successfully sell and represent Raven products in their territory. Each Sales Operations Specialist is an expert in agriculture and precision technology. They are specially trained and equipped to provide Raven dealers and OEMs with sales support while configuring, quoting, positioning the correct solutions to our end users.
Customer Support
Our Customer Support Specialists handle incoming sales inquiries, such as price and availability of parts, place orders, process warranty claims, and inventory return requests. They work closely with dealers to keep them informed of any order issues that need immediate attention. They also stay in close communication with the Account Managers to ensure that the best possible service is being provided to our dealers.
Carolyn Thurman, Customer Support Supervisor
ATDSales [at] ravenind.com
Michelle Grimmius, Customer Support Specialist
ATDSales [at] ravenind.com
Shannon Browne, Customer Support Specialist
ATDSales [at] ravenind.com
